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Ticketing Offices
Beijing
United Airlines
C/D1 Unit, 15th Floor, Tower A, GATEWAY No.18 Xiaguangli, North Road, East Third Ring Chaoyang District
Beijing 100027
China
Shanghai
United Airlines
Room 3301-3317, 33th Floor
Shanghai Central Plaza
381 Huaihai Middle Road
SHANGHAI PRC 200020
Guangzhou
United Airlines
Shop G05, The Garden Hotel
368 Huanshi Dong Lu
Guangzhou 610065
China
Airport Office
Beijing
United Airlines
Room C5S082, Terminal 3
Beijing Capital International Airport
Beijing 100621
China
Shanghai
United Airlines
B2-M02, Terminal 2
Pudong International Airport
Shanghai 201202
China
Customer Relations
United Airlines
C/D1 Unit, 15th Floor, Tower A,
GATEWAY No.18 Xiaguangli,
North Road, East Third Ring
Chaoyang District
Beijing 100027
China
Lost luggage
Beijing
United Airlines
Room C5S082, Terminal 3
Beijing Capital International Airport
Beijing 100621
China
Shanghai
United Airlines
B11-312, Terminal 2
Pudong International Airport
Shanghai 201202
China
Mileage Plus®
United Airlines
3301-3317, 33rd Floor, Shanghai Central Plaza
381 Huaihai Middle Road
Shanghai 200020
China
United Cargo
Beijing
United Airlines
C/D1 Unit, 15th Floor, Tower A, GATEWAY No.18 Xiaguangli, North Road, East Third Ring Chaoyang District
Beijing 100027
China
Shanghai
United Airlines
3301-3317, 33rd Floor, Shanghai Central Plaza
381 Huaihai Middle Road
Shanghai 200020
China